Scalable Customs Automation with AI Assistants
Enhance your existing customs software with our trustworthy AI solutions, get the support your customs specialists need, scale your customs clearance business and save time and costs tremendously.
AI-based Customs Clearance Automation Using Your Customs Software
Generative AI, large language models and machine customs know-how combined with your existing customs software to deliver enormous efficiency gains and scale your customs clearance business with additional support for your customs agents.
IEEE CertifAIed in collaboration with TÜV Süd
Digicust has been awarded the IEEE CertifAIed Trustworthy AI certification by TÜV SÜD, demonstrating our commitment to developing trustworthy and fair AI solutions that exceed current regulatory requirements. As a provider of innovative solutions to digitise and automate customs clearance for industry and freight forwarders. The certification process, which took place over a year and concluded in the summer of 2024, thoroughly assessed both our technical capabilities and ethical considerations, including accountability, data protection, algorithmic bias and transparency. This certification validates that our AI solutions meet the highest security standards, and strengthens the confidence our customers and business partners have in our services.
Step 1: Upload
Effortlessly upload your invoices, waybills, delivery notes, packing lists, and other customs documents as PDFs. Simplify your process and let Digicust handle the rest.
Send any customs case to Digicust directly via email. Attach your documents as PDFs, include additional information in free text, and email it to import@digicust.com.
Seamlessly integrate Digicust into your systems with our comprehensive and well-documented developer interface. Your team will love its ease of use.
Integrate your ERP or TMS with our advanced customs clearance platform. Utilize features like PDF data extraction and master data synchronization to automate complex processes and connect all stakeholders seamlessly.
Upload multiple PDFs containing multiple cases and document types. Digicust will automatically split, classify, and group pages by type—whether invoices, waybills, packing lists, or delivery notes.
Step 2: Let Digicust do the Magic 🪄
Let Digicust automate your document processing. From splitting and classification to data extraction, normalization, enrichment, and aggregation, we ensure reliable data for further processing.
Digicust’s AI classifies products with precision, offering suggestions up to the 11-digit level. Use relevant BTIs or your own product master data to ensure accuracy.
Enrich your customs declarations automatically. Digicust intelligently uses master data to fill in missing details and build your database as documents are processed.
Stay compliant with Digicust. Our AI validates the consistency and completeness of your customs declarations, ensuring accurate document types, preferences, and classifications.
Add custom rules in just a few clicks—no coding required. Tailor how Digicust processes your cases to fit your specific requirements.
Step 3: Complete Customs Declaration
Integrate various data sources with Digicust’s advanced automation features. Achieve accurate, efficient, and compliant customs declarations, every time.
Digicust prepares your declaration for submission. Connect directly to your customs software or agent for smooth handling of import, export, transit, or Intrastat cases.
Every organization is unique. With Digicust’s execution strategies, you have complete control over how customs cases are processed to suit your operational needs.
Work with your colleagues on customs cases effortlessly. Assign permissions, collaborate on projects, and share knowledge with ease using Digicust.
Stay informed with real-time insights into your customs operations. Track processed documents, declarations by declarant, clearance times, and more with Digicust.
Easy Setup
Digicust integrates with your processes, not the other way around! With little setup various customs scenarios and efficiency gains are possible from day 1.
Sustainability
The focus is set on eliminating paperwork, while avoiding error-prone, inefficient manual processes by offering deep-tech solutions to automate customs with little know-how globally.
Trustworthy AI
Years of research make our AI trustworthy, with the goals to provide the society robust Deep Learning models with high-level transparency resulting in qualitative and reliable digitalization.
Scalability & Quality
Digicust solutions are able to process thousands of customs declarations per day at just a fraction of the costs while providing support in delivering high-quality customs services.
We want to grow with you together!
Digicust is your partner when it comes to rethinking and digitalizing your customs processes.
5+
Years of Development
100M+
Documents Trained
10.000+
Intrastat Declarations
150.000+
Customs Declarations
Impact on the customs process
CEO and co-founder Borisav Parmakovic explains in an interview how Digicust is transforming the customs process.
The previously manual process has been converted into a fully digital one. With our product suite, printing customs documents and manually entering all data from these documents into the customs software are no longer necessary.
The user sends partially correct documents to Digicust, and the AI-based customs assistants Dexter and Tarik generate a legally compliant customs declaration that is ready for submission. If the customs software, such as AIB, etc., does not issue any warnings, the customs declaration can be easily submitted.
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What We Do
Our solutions help companies do better customs clearance.
Solutions
Easy-to-implement end-to-end solutions for digital customs.
Scenarios
Our solutions are tailored towards your specific needs.
Our Partners and Customers
Meet our Team
We are a remote team of skilled people passionate about building the future of customs clearance.
News from our Blog
Learn about customs clearance, foreign trade, our product updates and our latest achievements.
How Customs Software and Digicust Automate Customs Declarations Together
In modern customs processing, efficiency, accuracy, and compliance are crucial. Digicust uses advanced technologies to meet these needs, providing a comprehensive solution for automating and optimizing customs processes. Here are the steps in Digicust's process:
Data Sources
To ensure smooth customs processing, Digicust relies on various data sources:
PDF: Digicust scans and processes PDF documents, efficiently extracting necessary information using AI-powered technology.
Email: Relevant data from emails are extracted and integrated into the system for quick processing.
API: Seamless integration with other software solutions and data sources via API ensures direct communication.
ERP: Digicust connects to ERP systems to capture and integrate relevant data, ensuring consistency and avoiding duplicate entries.
TMS: Data from Transport Management Systems, including delivery and transport route information, is integrated into Digicust.
Transmission of Raw Data
The collected data from various sources are consolidated and transmitted to the Digicust platform. This ensures that all relevant information is available at a central location for further processing.
Machine customs know-how
The AI-based customs assistants have learnt how to complete customs declarations and tariff classifications from a large volume of documents and written customs declarations. An out-of-the-box automation level of 70-90% is achieved without the manual effort of a human operator.
Digicust uses various technologies to process incoming data for customs clearance:
AI document processing: AI analyses and extracts information from documents, enabling accurate and fast processing of large volume of data.
AI tariff classification: Advanced AI algorithms automatically classify goods according to customs tariffs, reducing errors and ensuring correct tariff classification.
Master data: Continuous maintenance and updating of master data ensures the use of current and accurate information.
Compliance: The system ensures compliance with all relevant laws and regulations, minimizing the risk of fines and legal consequences.
No-code automation: Users can create and manage complex automation processes without programming knowledge, facilitating the customization and optimization of customs processes and enabling fully automated processing of customs declarations.
Submission-Ready Customs Declarations
After processing by the Digicust platform, the data is fully prepared and can be directly transferred to the customs software. This speeds up the submission process and reduces manual effort.
Customs Software
The customs software processes the data prepared by Digicust to create your customs declaration completely and accurately. The customs software then uses this data to submit the customs declaration directly to the relevant authority. Supported systems include SAP, DAKOSY, dbh, AEB, BEO, and LDV.