Scalable Customs Automation with AI Assistants
Enhance your existing customs software with our trustworthy AI solutions, get the support your customs specialists need, scale your customs clearance business and save time and costs tremendously.
AI-based Customs Clearance Automation Using Your Customs Software
Generative AI, large language models and machine customs know-how combined with your existing customs software to deliver enormous efficiency gains and scale your customs clearance business with additional support for your customs agents.
Step 1: Upload
Upload your PDF invoices, waybills, delivery notes, packing lists and other customs documents in one click.
Forward any customs case to Digicust via email. Attach your customs documents as PDF, write additional information in free-text and send to import@digicust.com.
Integrate Digicust directly into your system. Our developer interface is comprehensive and well-documented. Your developers will love it.
Integrate your ERP or TMS into our customs clearance platform through an API, engineered to handle complex data structures and streamline transactions. Leverage features such as PDF data extraction and master data synchronization to create a fully automated customs clearance process, connecting every stakeholder in your supply chain.
Step 2: Let Digicust do the Magic 🪄
Digicust automatically processes your customs documents to provide accurate data for further processing. The machine knows to split and classify documents, to extract, normalize, enrich and aggregate data.
The Digicust AI automatically classifies your products and provides suggestions up to the 11-digit level. You can also find relevant BTIs or use your own product master data.
Digicust intelligently uses master data to enrich your customs declarations with data that is not to be found on documents. The database automatically populates as you process documents.
Let Digicust take care of customs compliance. Our AI validates consistency and completeness of your customs declarations, preferences, document type codes and classifications.
For special cases, add conditional rules in just a few clicks. No coding experience required. This allows for full customizability on how Digicust processes customs cases.
Step 3: Complete Customs Declaration
Digicust's AI integrates various data sources and automation features to automate and complete compliant customs declarations. Achieve accuracy and efficiency in customs filing.
Your customs declaration is ready for hand-in. We connect to your customs software or your customs agent to forward the import/export/transit/intrastat case to the customs authorities.
We understand that every organization has different needs. With execution strategies, you have full control over how Digicust processes customs cases.
Use Digicust with your colleagues. Assign permissions to your team members. Collaborate on customs cases and share knowledge project-based.
Keep track of your own customs processes at all times. Digicust informs you about the number of processed documents, the number of created customs declarations by declarant, how long the customs clearance takes, and much more.
Easy Setup
Digicust integrates with your processes, not the other way around! With little setup various customs scenarios and efficiency gains are possible from day 1.
Sustainability
The focus is set on eliminating paperwork, while avoiding error-prone, inefficient manual processes by offering deep-tech solutions to automate customs with little know-how globally.
Trustworthy AI
Years of research make our AI trustworthy, with the goals to provide the society robust Deep Learning models with high-level transparency resulting in qualitative and reliable digitalization.
Scalability & Quality
Digicust solutions are able to process thousands of customs declarations per day at just a fraction of the costs while providing support in delivering high-quality customs services.
We want to grow with you together!
Digicust is your partner when it comes to rethinking and digitalizing your customs processes.
5+
Years of Development
100M+
Documents Trained
10.000+
Intrastat Declarations
150.000+
Customs Declarations
Impact on the customs process
CEO and co-founder Borisav Parmakovic explains in an interview how Digicust is transforming the customs process.
The previously manual process has been converted into a fully digital one. With our product suite, printing customs documents and manually entering all data from these documents into the customs software are no longer necessary.
The user sends partially correct documents to Digicust, and the AI-based customs assistants Dexter and Tarik generate a legally compliant customs declaration that is ready for submission. If the customs software, such as AIB, etc., does not issue any warnings, the customs declaration can be easily submitted.
Book a demoRising Star of the Year: Digicust
At this year's EY Scale-Up Award, we were honoured with the title ‘Rising Star of the Year’. This year, we were honoured in the Mobility & Transport category, having already received an award in the Disruption and Innovation category in 2021.
This award confirms our commitment to revolutionising customs clearance worldwide through digitalisation and automation. The award motivates us to further develop our technology and make a lasting impact on the global logistics industry.
Our Partners and Customers
Meet our Team
We are a remote team of skilled people passionate about building the future of customs clearance.
News from our Blog
Learn about customs clearance, foreign trade, our product updates and our latest achievements.
How Customs Software and Digicust Automate Customs Declarations Together
In modern customs processing, efficiency, accuracy, and compliance are crucial. Digicust uses advanced technologies to meet these needs, providing a comprehensive solution for automating and optimizing customs processes. Here are the steps in Digicust's process:
Data Sources
To ensure smooth customs processing, Digicust relies on various data sources:
PDF: Digicust scans and processes PDF documents, efficiently extracting necessary information using AI-powered technology.
Email: Relevant data from emails are extracted and integrated into the system for quick processing.
API: Seamless integration with other software solutions and data sources via API ensures direct communication.
ERP: Digicust connects to ERP systems to capture and integrate relevant data, ensuring consistency and avoiding duplicate entries.
TMS: Data from Transport Management Systems, including delivery and transport route information, is integrated into Digicust.
Transmission of Raw Data
The collected data from various sources are consolidated and transmitted to the Digicust platform. This ensures that all relevant information is available at a central location for further processing.
Machine customs know-how
The AI-based customs assistants have learnt how to complete customs declarations and tariff classifications from a large volume of documents and written customs declarations. An out-of-the-box automation level of 70-90% is achieved without the manual effort of a human operator.
Digicust uses various technologies to process incoming data for customs clearance:
AI document processing: AI analyses and extracts information from documents, enabling accurate and fast processing of large volume of data.
AI tariff classification: Advanced AI algorithms automatically classify goods according to customs tariffs, reducing errors and ensuring correct tariff classification.
Master data: Continuous maintenance and updating of master data ensures the use of current and accurate information.
Compliance: The system ensures compliance with all relevant laws and regulations, minimizing the risk of fines and legal consequences.
No-code automation: Users can create and manage complex automation processes without programming knowledge, facilitating the customization and optimization of customs processes and enabling fully automated processing of customs declarations.
Submission-Ready Customs Declarations
After processing by the Digicust platform, the data is fully prepared and can be directly transferred to the customs software. This speeds up the submission process and reduces manual effort.
Customs Software
The customs software processes the data prepared by Digicust to create your customs declaration completely and accurately. The customs software then uses this data to submit the customs declaration directly to the relevant authority. Supported systems include SAP, DAKOSY, dbh, AEB, BEO, and LDV.