01
Entradas
Usuarios de clientes, marca, configuración de servicios, solicitudes de documentos, datos de casos, permisos y flujos de trabajo aduaneros conectados.
Whitelabel Client Portal
Your customs portal,
under your brand.
AI
Ingesta de documentosFacturas, cartas de porte, certificados
Detección de referenciasEORI, aduana, códigos arancelarios
Clasificación y validaciónCódigos SA vinculados a datos maestros
Precompletado de declaración11 de 12 campos completados
Listo para la declaración en ATLASAES, DAKOSY, AEB, Formato, Scope
Enviado al software aduanerodbh
Client portal · Service catalog · AI-guided intake · Order tracking · Chat · Vendor invoices.
Con la confianza de líderes del sector
Your customs portal, under your brand
Launch a client-facing customs portal without building your own software
Your customers upload shipment documents, answer guided questions, track their declarations, communicate with your team, and receive invoices, all under your brand.
Branded portal
Company name, colors, logo, domain and support contacts
Behind the scenes, Digicust turns documents into structured customs work, routes orders to your team, creates operational cases, and keeps every message, file, order, and invoice connected.
Built for customs representatives
- Offer digital customs services under your own name
- Onboard clients with invite links or self-signup
- Collect complete shipment data before work starts
- Use AI to reduce back-and-forth on missing documents
- Convert client orders into Digicust cases
- Invoice clients directly from completed work
- Keep client communication and documentation in one place
Expert perspective
Why the portal matters for modern customs representatives
"A white-label customs portal only works if the client experience, AI intake, representative workflow and invoice process are connected from the first upload to the finished case."
Product screenshots
See the portal in action
From client upload to AI-guided questions, representative workbench and invoice delivery, the portal keeps every order step connected.
Representative workbench
Accepted orders, payouts, case creation and progress stay in one queue for the vendor team.
Invoice creation
Vendors create PDF invoices with line items, VAT, currency, due date and notes before emailing them to the buyer.
Branded client portal
Customers see the broker's brand, start a new customs order and later return to track orders and invoices.
Document intake
Clients upload invoices, waybills, packing lists and certificates through a simple guided order flow.
Order documents attached
Uploaded shipment files stay attached to the order before the AI intake starts.
Client invoice portal
Clients can see issued invoices, payment status, due date, amount and download the invoice PDF.
AI-guided missing information
After document review, the portal asks only the additional questions needed to prepare the order.
Core Customer Features
Everything clients need to order customs work
Clients can sign up or accept an invitation, choose a customs service, upload shipment documents, answer AI-guided questions, place orders, track progress, chat with their representative, and download invoices.
Branded client portal
Custom logo, colors, favicon, tagline, support email, legal links, and optional custom domain.
Self-signup or invite-only access
Let clients register themselves or invite selected customers directly.
Service catalog
Offer named services such as import declarations, export declarations, transit procedures, or country-specific customs products.
Document upload
Clients upload invoices, waybills, packing lists, certificates, Excel files, images, and other shipment documents.
AI-guided intake
The portal reviews documents, asks for missing information, and prepares a structured order for the customs representative.
Order review
Clients confirm the prepared order before submitting it.
Order tracking
Clients see order status from open to accepted, in progress, and completed.
Client-representative chat
Built-in messaging keeps all order communication tied to the shipment.
Invoice portal
Clients receive vendor-issued invoices, see amount/status/due date, and download PDF invoices.
Vendor / Representative Flows
A digital front door for client work
For customs brokers, logistics providers, and representatives, the portal becomes the intake, collaboration, order, case, and invoice layer around Digicust.
Paso 1
Configure the portal
Set brand, domain, colors, logo, support contacts, privacy/imprint links, and signup mode.
Paso 2
Define services
Create products with country, procedure type, pricing rules, required documents, and client-facing instructions.
Paso 3
Onboard clients
Invite clients by email or allow self-registration. New clients are automatically linked to the representative.
Paso 4
Receive orders
Orders arrive with documents, shipment summaries, notes, price estimates, and client context.
Paso 5
Accept and process
Vendors accept orders and create linked Digicust cases using the right strategy.
Paso 6
Collaborate
Vendors can message clients, request additional information, upload documents, and manage change orders.
Paso 7
Complete work
Once the customs work is done, the order can be completed and invoiced.
Paso 8
Issue invoices
Vendors create PDF invoices with line items, VAT, currency, due date, notes, and vendor payment details.
Paso 9
Send from own domain
With SMTP configured, signup, notification, invoice, and AI-drafted emails can be sent from the vendor's own email domain.
Invoicing
Issue professional invoices from completed marketplace orders
Digicust can prefill the invoice from the order value, while the vendor controls invoice number, line items, currency, VAT, due date, and notes.
Prefill from completed orders
Digicust can prefill the invoice from the order value while the vendor controls invoice number, line items, currency, VAT, due date, and notes.
PDFs with vendor billing details
Invoice PDFs include the vendor's billing profile and payment details, are emailed to the buyer, and remain available in the client portal for download.
Invoice creation, not checkout
This is invoice creation and delivery for completed marketplace orders, not an online payment checkout.
White-label customs portal
Your branded front office, powered by Digicust
Give your clients a branded customs ordering portal, powered by Digicust, but presented under your company name, colors, logo, domain, and support contacts.
Integración
Integración sin problemas
Conecte Digicust con sus principales proveedores de software aduanero para optimizar sus operaciones
ERP & TMS
Systems
Systems
Cualquier software
vía API
vía API
Protocolos
REST APISFTPEmailEDIMCP
Tipos de integración
ERPTMSE-CommerceCRM
Testimonios
Con la confianza de líderes del sector
Resultados reales de empresas reales que transforman sus operaciones aduaneras
90% Tiempo ahorrado
"Reducimos nuestro tiempo de procesamiento de 3-4 horas a solo 10-15 minutos por declaración. Las ganancias en eficiencia son notables."
ZLS Logistik ServiceZLS Zoll und Logistikservice GmbH
Lea el caso de estudio de ZLSDomine los flujos de trabajo de aduanas y trade compliance con IA agéntica.
De los datos de origen a un resultado aduanero aprobado
Un portal aduanero de marca conectado a flujos de trabajo operativos
Los agentes de aduanas y los proveedores de servicios pueden ofrecer flujos de trabajo de estado y admisión de Digicust a través de su propia experiencia del cliente y modelo de gobernanza.
02
Flujo de trabajo automatizado
Incorpore al cliente, recopile solicitudes y documentos estructurados, active el flujo de trabajo seleccionado, intercambie mensajes y publique actualizaciones de estado controladas.
03
Controles y fuentes
Rol de usuario, acceso de cliente y caso, documentos requeridos, alcance del servicio, permisos de comunicación y reglas de visibilidad de estado.
04
Salidas
Admisión de marca, tareas de clientes, intercambio de documentos, estado del flujo de trabajo, historial de comunicaciones y resultados operativos conectados.
Automatización y control humano.
Los proveedores configuran servicios, roles y estados visibles. Sus equipos mantienen el control sobre la comunicación, las aprobaciones y la entrega con el cliente.
Flujo de trabajo ilustrativo
Un cliente carga una factura a través del portal del corredor. El flujo de trabajo de declaración comienza y solo se muestran a ese cliente los hitos aprobados.