Whitelabel Client Portal

Your customs portal,
under your brand.

导入发票、装箱单及 CMR，识别海关办事处及主数据参考

对比发票条目与主数据，在预填 ATLAS 字段前验证 EORI、A.TR 和 T1-MRN。

文档导入发票、运单、证书

参考信息识别EORI、海关办公室、税号

归类与验证HS 编码与主数据匹配

申报预填已完成 12 个字段中的 11 个

准备好进行 ATLAS 申报AES、DAKOSY、AEB、Format、Scope

已发送至海关软件数据库

Client portal · Service catalog · AI-guided intake · Order tracking · Chat · Vendor invoices.

深受行业领军企业信赖

阅读案例研究

Your customs portal, under your brand

Launch a client-facing customs portal without building your own software

Your customers upload shipment documents, answer guided questions, track their declarations, communicate with your team, and receive invoices, all under your brand.

Branded portal

Company name, colors, logo, domain and support contacts

Behind the scenes, Digicust turns documents into structured customs work, routes orders to your team, creates operational cases, and keeps every message, file, order, and invoice connected.

Built for customs representatives

Offer digital customs services under your own name
Onboard clients with invite links or self-signup
Collect complete shipment data before work starts
Use AI to reduce back-and-forth on missing documents
Convert client orders into Digicust cases
Invoice clients directly from completed work
Keep client communication and documentation in one place

Expert perspective

Why the portal matters for modern customs representatives

"A white-label customs portal only works if the client experience, AI intake, representative workflow and invoice process are connected from the first upload to the finished case."

Thomas Übellacker, M.Sc., CTO

Product screenshots

See the portal in action

From client upload to AI-guided questions, representative workbench and invoice delivery, the portal keeps every order step connected.

Vendor workbench showing accepted customs orders, payouts, statuses and case creation buttons. — Representative workbench
Accepted orders, payouts, case creation and progress stay in one queue for the vendor team.

Invoice creation modal with line items, VAT, due date, notes and create-and-send action. — Invoice creation
Vendors create PDF invoices with line items, VAT, currency, due date and notes before emailing them to the buyer.

Branded client portal showing an empty orders state and a button to order a customs declaration. — Branded client portal
Customers see the broker's brand, start a new customs order and later return to track orders and invoices.

Client order form with a shipment document upload area and optional notes field. — Document intake
Clients upload invoices, waybills, packing lists and certificates through a simple guided order flow.

Client order form after invoice, packing list and certificate files have been uploaded. — Order documents attached
Uploaded shipment files stay attached to the order before the AI intake starts.

Client invoice portal showing issued invoice, due date, amount, sent status and PDF download button. — Client invoice portal
Clients can see issued invoices, payment status, due date, amount and download the invoice PDF.

AI-guided intake questions asking for clearance date, freight cost, preference claim and power of attorney details. — AI-guided missing information
After document review, the portal asks only the additional questions needed to prepare the order.

Core Customer Features

Everything clients need to order customs work

Clients can sign up or accept an invitation, choose a customs service, upload shipment documents, answer AI-guided questions, place orders, track progress, chat with their representative, and download invoices.

Branded client portal

Custom logo, colors, favicon, tagline, support email, legal links, and optional custom domain.

Self-signup or invite-only access

Let clients register themselves or invite selected customers directly.

Service catalog

Offer named services such as import declarations, export declarations, transit procedures, or country-specific customs products.

Document upload

Clients upload invoices, waybills, packing lists, certificates, Excel files, images, and other shipment documents.

AI-guided intake

The portal reviews documents, asks for missing information, and prepares a structured order for the customs representative.

Order review

Clients confirm the prepared order before submitting it.

Order tracking

Clients see order status from open to accepted, in progress, and completed.

Client-representative chat

Built-in messaging keeps all order communication tied to the shipment.

Invoice portal

Clients receive vendor-issued invoices, see amount/status/due date, and download PDF invoices.

Vendor / Representative Flows

A digital front door for client work

For customs brokers, logistics providers, and representatives, the portal becomes the intake, collaboration, order, case, and invoice layer around Digicust.

步骤 1

Configure the portal

Set brand, domain, colors, logo, support contacts, privacy/imprint links, and signup mode.

步骤 2

Define services

Create products with country, procedure type, pricing rules, required documents, and client-facing instructions.

步骤 3

Onboard clients

Invite clients by email or allow self-registration. New clients are automatically linked to the representative.

步骤 4

Receive orders

Orders arrive with documents, shipment summaries, notes, price estimates, and client context.

步骤 5

Accept and process

Vendors accept orders and create linked Digicust cases using the right strategy.

步骤 6

Collaborate

Vendors can message clients, request additional information, upload documents, and manage change orders.

步骤 7

Complete work

Once the customs work is done, the order can be completed and invoiced.

步骤 8

Issue invoices

Vendors create PDF invoices with line items, VAT, currency, due date, notes, and vendor payment details.

步骤 9

Send from own domain

With SMTP configured, signup, notification, invoice, and AI-drafted emails can be sent from the vendor's own email domain.

Invoicing

Issue professional invoices from completed marketplace orders

Digicust can prefill the invoice from the order value, while the vendor controls invoice number, line items, currency, VAT, due date, and notes.

Prefill from completed orders

Digicust can prefill the invoice from the order value while the vendor controls invoice number, line items, currency, VAT, due date, and notes.

PDFs with vendor billing details

Invoice PDFs include the vendor's billing profile and payment details, are emailed to the buyer, and remain available in the client portal for download.

Invoice creation, not checkout

This is invoice creation and delivery for completed marketplace orders, not an online payment checkout.

White-label customs portal

Your branded front office, powered by Digicust

Give your clients a branded customs ordering portal, powered by Digicust, but presented under your company name, colors, logo, domain, and support contacts.

集成