Digicust author
Linh Nguyen
Regional Market Lead, Asia
About the author
Linh Nguyen is Regional Market Lead, Asia at Digicust and contributes articles on trade compliance, customs technology, and applied AI.
Recent contributions
Technology · 2026-09-08
Twice as Fast, Without Leaving the EU: Inside Digicust's August Update
Digicust cut median customs-agent processing time from 131 to 65 seconds across 6,841 customer turns while keeping both AI processing paths in the EU.
Digicust Explain · 2026-09-04
Preferential Origin and Free Trade Agreements: How Customs Teams Prove Duty Eligibility
An FTA is only the starting point. Learn how customs teams connect tariff classification, product-specific origin rules and evidence to support duty eligibility.
Industry Insights · 2026-08-19
AI in Trade Compliance: Use Cases, Agentic AI and Human Oversight
Explore where AI adds value in trade compliance, how agentic AI differs from generic tools, and why explainability and human oversight remain essential.
How-To · 2026-08-10
What Determines Import Duty? Understanding Customs Value, Tariffs and Import Taxes
Import duty is shaped by tariff classification, customs value, origin, trade measures and import taxes. Learn how these connected decisions determine final import charges.
Industry Insights · 2026-05-29
How AI Master Data Transforms Customs Automation
AI Master Data turns reusable customs information into a continuously improving data layer for faster, cleaner, and more scalable automation.
Industry Insights · 2026-05-19
AI in Customs: The Five-Module Operating System for Customs Automation
AI in customs is not one isolated tool. It is a connected operating system for document control, tariff classification, export control, customs declarations, and master data that keeps people in control while removing repetitive translation work.
Industry Insights · 2026-03-31
The 2026-2028 Customs Reform and Master Data Management
Why the EU customs reform is not only a tariff change, but a data-governance shift that makes master data quality a direct compliance and operational priority.
Industry Insights · 2026-03-14
What Is Export Control and How to Do AI-Driven Export Control in 2026
A practical guide to AI export control and export control screening in the EU: classification, licensing risk, party checks, diversion risk, and audit-ready documentation.