01
Document intake across every lane
Capture invoices, packing lists, AWBs, BOLs, CMRs, and customer emails from portal, inbox, API, or freight system.
- Email attachment processing
- Portal document uploads
- OCR and data extraction
For Forwarding Companies
AI customs clearance
for forwarders.
2-5x
clearance throughput potential
24/7
customs case processing
API
customs and freight integrations
Multi
transport-mode support
AI
Document ingestionInvoices, waybills, certificates
Reference detectionEORI, customs office, tariff numbers
Classification & validationHS codes matched to master data
Declaration pre-fill11 of 12 fields completed
Ready for ATLAS filingAES, DAKOSY, AEB, Format, Scope
Sent to customs softwaredbh
Turn freight documents, client emails, carrier data, and customs requirements into structured clearance cases. Digicust helps forwarders process ocean, air, road, and rail customs work with fewer manual handoffs.
Trusted by industry leaders
Forwarding Operations
One customs layer across ocean, air, road, and rail
Forwarders live between shippers, carriers, brokers, and customs systems. Digicust turns shipment documents into structured customs cases, routes exceptions, and keeps clients updated without another manual handoff.
AI
Document ingestionInvoices, waybills, certificates
Reference detectionEORI, customs office, tariff numbers
Classification & validationHS codes matched to master data
Declaration pre-fill11 of 12 fields completed
Ready for ATLAS filingAES, DAKOSY, AEB, Format, Scope
Sent to customs softwaredbh
Operating Model
Built around how your team actually works
Less chasing, fewer manual re-entries, cleaner compliance evidence, and better visibility across every customs workflow.
02
AI clearance preparation
Extract shipment data, classify goods, validate compliance rules, and prepare the declaration package per country and transport mode.
- Commodity classification
- Data validation and enrichment
- Risk assessment
03
Submission and visibility
Hand over clean data to customs software, monitor status, and notify customers when exceptions or releases occur.
- Direct customs submission
- Status monitoring
- Client notifications
Solution Stack
The Digicust modules that matter most for this industry
Each industry page now points to the exact capabilities a team needs every day, instead of a generic automation promise.
AI Customs Declarations
Turn shipment documents into ready-to-file customs declarations.
Intelligent Document Processing
Extract structured data from invoices, lists, scans, and transport papers.
Integrations
Connect Digicust to customs, freight, ERP, and carrier systems.
Reports & Analytics
Track clearance throughput, exceptions, client SLAs, and bottlenecks.
Business Impact
What changes after AI enters the workflow
The goal is not another dashboard. The goal is faster case handling, fewer errors, and a reliable audit trail for every customs decision.
Faster clearance
Reduce customs processing time across recurring lanes.
Continuous processing
Keep cases moving even when teams are overloaded.
Multi-country coverage
Support customs workflows across markets and transport modes.
Connected operations
Integrate customs work into existing forwarding systems.
Capabilities
From documents to decisions
Reusable AI capabilities combine into the workflows each industry needs: extraction, classification, validation, status updates, reporting, and exception handling.
AI-powered customs document processing
Automatically process shipping documents, extract customs data, and prepare declarations for all transport modes.
- Automated AWB/BOL processing
- Commercial invoice extraction
- Packing list analysis
- Tariff classification
Multi-country customs compliance
Handle customs clearance across countries with localized compliance rules and automated regulatory updates.
- Country-specific customs requirements
- Automated regulatory updates
- Multi-language customs documentation
Customs system integrations
Connect customs authorities, carrier systems, and freight management platforms for clearance automation.
- Customs authority connections
- Freight platform connectivity
- EDI customs messaging
Real-time customs visibility
Give teams and customers live customs status, automated notifications, and exception dashboards.
- Live customs clearance tracking
- Automated customs notifications
- Client customs portals
Workflow
A repeatable process from intake to outcome
The same operating pattern is reused across documents, products, declarations, audits, and reports.
01
Document collection
Automated capture from all sources.
- Email attachments
- API data
- Portal uploads
02
Smart processing
AI analyzes and validates shipment information.
- Data enrichment
- Commodity classification
- Compliance checks
03
Declaration generation
Customs declarations are prepared automatically.
- Multi-country formatting
- Duty calculation
- Quality validation
04
Submission and tracking
Cases move into customs systems with live monitoring.
- Direct submission
- Status monitoring
- Exception handling
Use Cases
Designed for the teams behind the trade flow
Different teams have different bottlenecks. The platform adapts the same AI layer to each operating model.
Ocean freight
Streamline sea cargo customs clearance.
- Bill of lading extraction
- Container tracking
- Port authority compliance
Air freight
Fast-track air cargo through customs.
- AWB processing
- Express clearance
- Priority workflows
Road and rail freight
Keep truck and rail shipments moving across borders.
- CMR automation
- Transit declarations
- Border optimization
Before / After
Traditional operations vs. AI-supported operations
Digicust replaces disconnected handoffs with a traceable workflow that can be reviewed, corrected, and improved over time.
Traditional Method
- Manual document collection across inboxes and portals
- Mode-specific customs processes handled separately
- Clients ask for status manually
- Scaling requires more manual operations staff
With Digicust AI
- Automated intake from email, portal, API, and freight systems
Fewer lost documents and faster case creation
- One AI layer for ocean, air, road, and rail
More consistent clearance quality across branches
- Live status updates and exception notifications
Better client visibility with less team interruption
- Higher throughput with existing teams
Growth without proportional overhead
FAQ
Frequently Asked Questions
Common questions about AI customs automation
Integration
Seamless integration
Connect Digicust with your leading customs software providers for streamlined operations
ERP & TMS
Systems
Systems
Any software
via API
via API
Protocols
REST APISFTPEmailEDIMCP
Integration types
ERPTMSE-CommerceCRM
Testimonials
Trusted by industry leaders
Real results from real companies transforming their customs operations
90% Time Saved
"We reduced our processing time from 3-4 hours to just 10-15 minutes per declaration. The efficiency gains are remarkable."
ZLS Logistik ServiceZLS Zoll und Logistikservice GmbH
Read the ZLS case study