Success Story

Optimization of customs processes at ZLS

How ZLS Logistik Service achieved a 90% reduction in processing time and 70% cost reduction through Digicust's AI-powered automation solution

Company:ZLS Zoll und Logistikservice GmbHSpecialization:Import/Export, Turkey focus
ZLS Logistik Service
90%
Processing Time Reduction
From hours to minutes per clearance
70%
Cost Reduction
Achieved through automation
10-15
Minutes (from 3-4 hours)
Per customs clearance
2018
Founded
Customs clearance & warehousing

01

Introducing ZLS Logistik Service

ZLS (ZLS Zoll und Logistikservice GmbH) was founded in 2018 and specializes in customs clearance and warehousing services. As a Digicust customer, ZLS was able to comprehensively optimize and modernize its internal processes, which led to a significant increase in efficiency.

ZLS specializes in import and export processing, with a focus on Turkey. With the support of Digicust, ZLS has been able to significantly speed up its customs processes.

  • Founded: 2018
  • Specialization: Import/Export, Turkey focus
  • Services: Customs clearance & warehousing

02

The Challenge & Solution

Before Digicust

  • 3-4 hours for extensive customs clearance
  • Increasing complexity of customs processes
  • Growing demands of international trade
  • Manual, error-prone entries
  • High workload for employees

After Digicust

  • 10-15 minutes processing time
  • 90% reduction in processing time
  • 70% cost reduction
  • Minimized error rates
  • Employees focus on strategic activities

03

Key Benefits Achieved

Dramatic Time Savings

Processing time reduced from 3-4 hours to just 10-15 minutes per customs clearance, enabling ZLS to handle more cases efficiently.

Significant Cost Reduction

Up to 70% reduction in costs through automation, allowing ZLS to improve their competitive position in the market.

Enhanced Accuracy

Manual entries, which used to be prone to errors and time-consuming, are now handled by Digicust with minimal error rates.

Strategic Focus

ZLS employees can now focus on strategically important activities instead of repetitive manual data entry tasks.

“The future of customs is digital and automated, and Digicust plays a crucial role in this. Increasing personnel costs and the need for efficient processes make automation indispensable.”

04

The Future of Customs with Digicust

Industry Transformation

In the next five to ten years, the use of artificial intelligence will play an increasingly important role, particularly in the detection of anomalies in customs declarations and the classification of goods.

With the ever-increasing trade volume, automation is the only way to manage the workload while ensuring the quality of customs clearance.

ZLS as a Pioneer

Digicust supports ZLS in being recognised as a pioneer in the digitalisation of the customs industry, thereby strengthening its competitiveness.

Without the support of modern technologies like Digicust's, it would not be possible to meet the increasing demands of international trade.

Master customs and trade compliance workflows with agentic AI.