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Inputs
Declarations, tariff codes, origin and supplier evidence, customs values, Incoterms, procedures, quotas, reliefs and duty payments.
Duty optimization
Reduce customs duty,
without weakening compliance.
Digicust reviews your import data line by line to find where duty can be lawfully reduced: better classification, preferential origin, customs valuation, special procedures, drawback, quotas, exemptions and binding rulings. Each opportunity is ranked by expected annual saving, backed by evidence, and filtered against licences, embargoes and prohibitions before it reaches your team.
4+
duty-saving routes checked on every goods line
Ranked
by expected annual saving in your base currency
Evidence
proof strength and rollout effort shown clearly
Safe
licences, embargoes and prohibitions respected
The agent starts with your current declarations, then compares them against the duty-saving routes that matter most: tariff headings that better fit the goods, preferential treatment under trade agreements, customs values that exclude non-dutiable costs, and procedures such as inward processing, customs warehousing, temporary admission or end-use. It also checks drawback, tariff quotas, exemptions and binding rulings where they apply. Every finding comes with a savings estimate, proof status, implementation effort and next action. Codes and preference outcomes come from tariff and codelist lookups, not guesswork.
Trusted by industry leaders
How it works
From source data to filed and tracked
The same agentic workflow that runs your customs declarations runs this sub-solution, connected to your data, your authorisations and your existing systems.
Step 1
Map how duty is paid today
Start with one shipment, one product, a recurring trade lane or your full import portfolio. Digicust normalises declarations, invoices, origin evidence, authorisations and annual volumes so the current duty position is clear before optimisation begins.
Step 2
Find and rank lawful savings
Each goods line is checked across classification, origin, valuation, procedures and additional reliefs. Opportunities are ranked by yearly saving, confidence and rollout effort. Anything blocked by law, licence, embargo or prohibition is removed before review.
Step 3
Turn findings into action
The output is a prioritised action plan: expected annual saving, payback, required evidence, owner, timing and residual risk. Your team can approve a refund claim, request a ruling, amend master data, change a procedure or keep an item parked until proof is complete.
Capabilities
What the AI does for you
Each capability runs as part of the same agent, with no separate tools and no additional integrations.
Tariff classification
Checks whether another tariff heading better fits the goods, using current tariff data and legal references instead of judgement calls.
Preferential origin
Identifies shipments that may qualify for treaty rates, then shows which origin rule and preference treatment need to be proven.
Customs valuation
Finds costs that should not inflate the dutiable value, including first-sale opportunities, royalties, assists and freight components.
Customs procedures
Compares standard import with inward processing, warehousing, temporary admission, end-use and outward processing, including authorisation and guarantee requirements.
Drawback
Flags cases where duty already paid may be recoverable because goods were re-exported, returned or further processed under eligible rules.
Quotas
Monitors tariff quotas and other quantity-limited relief so recommendations reflect what is still available when you act.
Exemptions
Applies lawful exemptions, trade-remedy carve-outs and similar relief while keeping prohibitions and licensing conditions front and centre.
Binding rulings
For high-value classification changes, prepares the path to a binding ruling before you change thousands of future declarations.
Inputs
Documents & data we work from
Email, web upload, API or direct ERP/WMS sync: the agent accepts the inputs you already have.
ATLAS / AES Declaration Archive
Customs Software Exports (dbh, AEB, DAKOSY, Format, Scope)
Broker Statements & Invoices
Commercial Invoices & Packing Lists
Supplier Long-Term Declarations & Origin Proofs
EUR.1 / EUR-MED / REX Statements
BOM & Production Cost Records
Existing Authorisations (AEO, IPR, OPR, end-use, warehouse)
Reference Period & Annual Volume Extracts (shipments, value, weight)
Use Cases
Where teams put this to work
Pick a scenario closest to your operation. Every bullet is supported out of the box.
One shipment under review
- Review declared value, duty rate, origin and customs procedure
- Estimate savings per goods line in your reporting currency
- Show the legal basis behind every suggested change
- Highlight missing evidence before you refile or amend
- Track open risks and deadlines before submission
Part of one platform
Part of Digicust's Audit & Post-Clearance suite. Declaration audit, risk assessment and duty optimization run on the same data set, so every saving is backed by audit-ready evidence.
Frequently Asked Questions
The same workflow runs inside the platform: understand how you declare today, test lawful savings routes, rank the strongest opportunities, show what evidence is missing and block anything that would conflict with licensing, embargo or prohibition rules.
No. Suggested tariff headings and preference treatments are tied to tariff and customs code lookups. If the evidence is not ready, the idea is labelled clearly as something to investigate before anyone files on it.
Verified means the proof is already in hand: for example a ruling, signed agreement or supplier declaration. Likely means the facts support the opportunity but the evidence pack is not complete yet. A working theory is worth investigating, but should not change a filing until it is proven.
Then it is not recommended. Licences, embargoes and prohibitions are treated as hard limits. If a promising opportunity depends on a missing approval or document, Digicust flags the gap and the action needed before implementation.
Specialists still matter for disputes and edge cases. Digicust automates the heavy analysis: every line checked, savings ranked, evidence gaps shown and next steps assigned. Instead of a static slide deck, you get an action list your team can work through.
Yes. We ingest declaration archives, broker exports and master data from your customs tools and ERP. The result can stay as a standalone savings report or become proposed corrections, refund claims or master-data updates for your broker to approve.
Usually as a platform subscription with optimisation runs included, or as a scoped project for a defined portfolio. Where procurement allows it, success-based pricing on realised savings is also possible.
Integration
Seamless integration
Connect Digicust with your leading customs software providers for streamlined operations
ERP & TMS
Systems
Systems
Any software
via API
via API
Protocols
REST APISFTPEmailEDIMCP
Integration types
ERPTMSE-CommerceCRM
Testimonials
Trusted by industry leaders
Real results from real companies transforming their customs operations
90% Time Saved
"We reduced our processing time from 3-4 hours to just 10-15 minutes per declaration. The efficiency gains are remarkable."
ZLS Logistik ServiceZLS Zoll und Logistikservice GmbH
Read the ZLS case study